Crescent Commerce (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information You Provide
- Name, business name, email address, phone number, and other details you provide when contacting us or submitting applications.
- Application Information
- Information submitted through the New Merchant Application, which may include business and financial details needed to process your request.
- Website Usage Data
- Non-identifiable information such as browser type, device information, IP address, and pages visited (collected through cookies or analytics tools).
2. How We Use Information
We use collected information for purposes including:
- Processing applications and providing our services
- Responding to inquiries and customer support requests
- Improving our website and services
- Communicating with you about updates, promotions, or relevant information (if you’ve opted in)
- Meeting legal, regulatory, and compliance requirements
3. How We Share Information
We do not sell or rent your personal information to third parties. We may share your information only in the following cases:
- With trusted partners and service providers (such as banks, processors, or IT vendors) who need the information to perform services on our behalf
- To comply with legal obligations, such as court orders, subpoenas, or regulatory requirements
- To protect the rights, safety, and security of Crescent Commerce, our customers, or the public
4. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. While we strive to protect your data, no transmission over the Internet or storage system is 100% secure.
5. Cookies and Tracking
Our website may use cookies, tracking pixels, or similar technologies to improve user experience and analyze website usage. You can manage cookie preferences through your browser settings.
6. Your Rights
Depending on your location, you may have rights under applicable privacy laws, including:
- The right to request access to the personal information we hold about you
- The right to request correction or deletion of your information
- The right to opt out of certain data uses (such as marketing communications)
To exercise your rights, please contact us using the information below.
7. Children’s Privacy
Our website and services are not directed toward children under 13, and we do not knowingly collect information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please Contact Us.